Frequently Asked Questions

How much does an ERP solution cost?

- The cost of implementing an ERP solution will vary from project to project. Software licenses can be bought outright or rented monthly on a SaaS (Software as a Service) basis. Because every business is different, so is every solution, and offerings can be tailored to suit the requirements of customers.

Can existing ERP software be upgraded?

- Yes, most ERP providers offer the option to upgrade existing software to newer versions. Expert consultants can recommend the most suitable platform for your needs and ensure a smooth transition.

Why is help needed in implementing an ERP system?

- While buying the best software available is important, proper and efficient implementation is crucial for success. Expertise and experience are required to ensure that the ERP system is implemented properly and efficiently, avoiding long-term damaging effects on the business.

How is an ERP implementation ensured to be based on best practice?

- ERP systems are often based on industry best practices with deep functionality. During implementation, a series of workshops are conducted to walk through the core business processes in the system, aiming to adopt as much of the industry-standard process flows as possible.

Can existing data be migrated to a new ERP system?

- Yes, almost every project involving a new ERP system involves the migration of data from a legacy ERP system. Expertise is required to make the migration of large amounts of data a smooth and pain-free task.

How long does it typically take to implement a new system?

- The length of a system implementation can depend on many factors, such as the number of users, functionality/modules being implemented, and the number of separate sites/countries involved. Expert teams work collaboratively with customers to agree on the project scope, requirements, and deadlines.

Do providers offer system training?

- Dexciss Technology provider offer full system training of the relevant functionality as part of their system implementations.

Can new system users be added?

- Yes, Dexciss ERP built on ERPNext platform is flexible and scalable, allowing for additional users to be added at any time. We work with customers to understand their requirements and ensure they get the best options.

Can reports be customized?

- Yes, Dexciss ERP system allow for fully customized reporting to suit business needs. This is in addition to the standard reports that come with the system.

How many locations/businesses can an enterprise system cover?

- Our modern ERP system is scalable and flexible, with no limits to the locations and entities it can cover.

How are ERP Systems using AI?

- AI is being increasingly integrated into ERP systems, enhancing automation, predictive analytics, and decision-making processes.

What is the difference between discrete and process manufacturing?

- Discrete manufacturing involves the assembly of distinct items, while process manufacturing involves the creation of products that cannot be disassembled, such as chemicals or food products.

What kind of ERP is best for small businesses?

- For small businesses, a Cloud ERP solution is often the best choice, offering flexibility, scalability, and cost-effectiveness.

How to evaluate an ERP vendor?

- When evaluating an ERP vendor, consider factors such as industry experience, technical expertise, post-implementation support, and total cost of ownership.

What are the benefits of ERP?

- ERP systems offer benefits such as real-time information, improved decision-making, streamlined operations, and better control over business processes.

What is cloud ERP?

- Cloud ERP is a software delivery model where the ERP system is hosted on remote servers and accessed via the internet, offering flexibility and scalability.

What are the benefits of Cloud ERP?

- Cloud ERP offers benefits such as anytime, anywhere access, automatic updates, data security, and reduced infrastructure costs.

How to select the best ERP for a business?

- To select the best ERP for a business, identify needs, shortlist potential vendors, evaluate them based on various criteria, and choose the one that aligns best with requirements and budget.

What is ERP in simple terms?

- ERP, or enterprise resource planning, is a software system that integrates and manages all the essential aspects of a business, such as HR, manufacturing, supply chain, finance, and accounting, into a single, unified platform.

What are the 3 common types of ERP?

- The three common types of ERP are on-premises, cloud-based, and hybrid ERP. On-premises ERP runs on a company’s own servers, while cloud-based ERP operates on remote servers. Hybrid ERP combines elements of both, often with on-premises ERP at headquarters and cloud-based ERP at subsidiary locations.

What is an example of ERP?

- An example of ERP is industry-specific ERP systems designed to meet the unique needs of particular businesses. These systems offer specialized features such as materials planning and manufacturing records management tailored to specific industries, reducing the need for extensive customization or integration with external tools.
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