A stress-free way
to resolve tickets.
Have all customer interactions in one place, resolve tickets faster, and see real-time reports.
- Live chat
- Ticketing
- Automated workflows
Over 150,000+ clients all over the world.
An intelligent workflow for your support team
Your support team’s
new superpower.
Smart Automation
Save time by automating repetitive tasks, auto-assigning agents, saving canned responses, and auto-prioritizing tickets.
Omnichannel Support
Connect with customers where it’s convenient for them and get all your chats, emails, and ticket form messages in one place.
Effective Collaboration
Give your team the tools for better collaboration using chats, notes, multiple inboxes, and improved and informed ticket allocation.
Get more tickets done in a day
WHOOSH—
past your tickets.
Get real-time insights on ticket status, team performance, assigned tickets, agent workload, ticket satisfaction, response time, and peak hours.
See every detail of previous interactions in the ticket and provide the correct answer. Let customers track their ticket’s status with the customer portal.
Create self-help troubleshooting articles, best practices, and FAQs and reduce your agent’s workload. It also helps new agents learn about the system and customers resolve issues without waiting for an agent.
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Projects done successfully
0k
Users worldwide
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Open source solution
Dexciss Help Desk combines excellent live chat, ticketing, and automation so that you can provide quality service to your customers.
Up your customer service game
Increase customer satisfaction
with top-level customer service.
Simple workflows, faster resolutions.
See the complete picture and get helpful feedback.
Integrate with the tools you use every day
Dexciss Help Desk is friends with the tools
you love.
Hear from our users.
"Dexciss ERP solutions have transformed our business operations. Their software is highly customizable and has helped us streamline our inventory management and customer relationship management. Their customer support is also highly responsive and helped us resolve any issues we had during the implementation process."
"Dexciss has exceeded our expectations with their ERP solutions. The software is user-friendly and highly scalable, and it has been able to handle our growing business needs effectively. Their team has also been very professional and prompt in addressing any issues we had. We highly recommend Dexciss for their outstanding ERP solutions."
"We have been using Dexciss ERP solutions for over a year now, and we are highly impressed with their software's functionality and user interface. The software has significantly improved our business processes, and their team has been highly supportive and responsive in providing the necessary assistance. We highly recommend Dexciss ERP solutions."
"Dexciss's ERP solutions have been a game-changer for our organization. Their software has provided us with a comprehensive view of our business operations, and it has helped us make informed decisions. We are highly satisfied with their software's performance and their team's expertise."
"Dexciss has been a reliable partner for our organization. Their ERP solutions have provided us with the necessary tools to manage our business operations effectively. Their team has been highly supportive and has gone above and beyond in helping us resolve any issues we had. We highly recommend Dexciss for their excellent ERP solutions."
