You’ve been running the business for years, you’ve got used to the ways, more important, your employees have got used to the ways. They’ve mastered the art of excel. They can punch in the formulas and rain, you see how much you can gain from what seems like a simple tool.
But then you step out of your complacent world and the world has fast-forwarded to a new refined tool, the ERP. You hear stories, you read blogs, and you take the decision. “We’re moving forward, let’s get an ERP” – You declare.
But you do this in ignorant secrecy you select the vendor, the implementation starts. Your employees are made to push away their known ways to enter the realm of the unknown, the feared.
They declare war. They give-up in their mind and what follows is an unnecessary travail leading to a lost ending. Now either the project continues for eternity, or it’s shelved. Yes, this is only one of the many reasons why some ERP projects fail. But it’s one that can be done away with.
So, let’s see what you can do to get your employees excited about the change.
1) Do It The Right Way
Don’t do something because you see others doing it.
Go deep into the process. See where you are, where you want to go, and what would help you to achieve that state?
Get your reports geniuses working, evaluate each process, see the blank spots, and then move forward. Knowing what’s wrong and what are your goals will help you look out for the right software.
Then after making the decision involve people. If not everyone, which is very difficult, involve the decision makers, the leaders. After explaining them the benefits, the reasons, and listening to their concerns, resolving issues, tell them to further the message to their teams.
Once it becomes the majority’s decision rather than your personal footing, it becomes more satisfactory and digestible.
2) Spread The Right Message
Most things can be set right by the power of words.
Enterprise system will not only help your business progress to a better process but your employees as well. It will plunge their workload, make them faster, and lower the manual work.
Give reasons to your employees to welcome the change and not resist it. Explain to them the benefits and support the enterprise system will bring to their work.
3) Start Right
Read your workforce first. Know their capabilities, will they be able to adapt to the new system? Will a highly advanced system be apt for your organization? Or do you need something more simplified?
Ask questions as many as you can. Then start the process of searching the enterprise solution. Start matters it becomes the foundation and the go-to guide in case of how-things-might-end up-thought?
And as I said above, involve people. Give them a say, and then do what’s right.
After everything’s done what’s important is a good training session. No matter how simple the system, you’ll need guidance to run it.
Having a good vendor is very important.
You’ll also need a few master users who’ll learn the ins-and-outs of the system. This is important to maintain a simple point of communication between the vendor and your company. Having everyone jump onto the communication lines will only complicate the process.
Also, getting master trained, you’ll release some dependency on the vendor. Whenever new employees join the company, you can have your master users train them on the system.
With the training, do the dry run, test it out yourself, and communicate in case of issues.
5) Get S.I.M.P.L.E.
Yeah, ok, this one not so much a necessity but with its simple user-interface and almost every possibility with its flexible functioning, the transition does become a little smoother.
S.I.M.P.L.E. is simple to use, mobile friendly and offers end to end functionality so you won’t need to switch between systems.
Also, it comes with unlimited user licenses which save you a lot of money and promote easy scalability.